Coming all the way from Quebec City and the service was worth the run! The best team ever.

Rachel G.

Best service and staff on Simcoe ! I have purchased three new boats from them. Would not deal anywhere else.

Brad W

Very trustworthy dealer. Have known Jason Crate for 30 years. Always fair and honest.

Pablo C.

Family owned for decades. Honest dealer. High end boats. Professional. Have a few locations

Mike O.

Thank you again Crate's Lake Country Boats and staff for a awesome pleasure to deal with.

Albert R.

Amazing !!!! This process of looking for the right boat has been very time consuming and stressful... Until Crates and Rich Groom showed me the boat I have been searching for ! Good show! Thank you

Mike & Sheena

Absolutely phenomenal to deal with!!!!

Randy (RAAPT)

Awesome staff, very friendly and knowledgeable. They have been servicing our boat for over ten years.

Joseph F.

Professional team with excellent communication. This builds trust. Recommended.

Robert B.

We just purchased a boat from Crate's and we could not be happier with the service we received. Brian, our salesman, explained the process and kept us informed throughout. The service team was very informative and knowledgeable as well. I would highly recommend this team to anyone in the market.

Jennifer S.

I don't often write reviews, but in this case I think it's well deserved. After purchasing my boat, I discovered an issue that raised some concerns. Rather than ignoring the situation or making excuses, the team at Crate's listened, took my concerns seriously, communicated openly throughout the process, and resolved the issue quickly and professionally. They went above and beyond to ensure the repairs were completed properly and kept me informed every step of the way. It's easy to judge a business when everything goes smoothly, but a company's true character is shown by how they respond when things don't go as planned. In my experience, Crate's went the extra mile to make sure I was completely satisfied and confident in both my purchase and the service they provide. A sincere thank you to Jason Crate, Brian Brinks, and the entire service and parts teams for your professionalism, transparency, and commitment to making things right. That level of customer care is truly appreciated, and it's why I wouldn't hesitate to recommend Crate's to anyone looking to purchase or service a boat.

Andrew K.

Very knowledgeable and always do a great job when dealing with my vessel.

Scott D

Awesome Staff a Fixture in the Lake Simcoe Boating area for years..Down to earth Professional Courteous .Highly Recommended

Alan W.

Had an excellent experience with Rich Grooms buying a new boat. He went above and beyond and still to this day is there to help if you need anything. Mark and Brad lead a great service team and can't say enough great things about this amazing family run business.

C.M.

They go out of their way to get what you need, especially boat parts for my yacht.

Claude M.

Brad is the man to take care of you. Andrew is the specialist. The whole team is remarkable. The timeframe to do the engine rebuild is acceptable.

Eric P

Thanks Brad, for the amazing service and professionalism!

Nunzio P.

The entire team at Crates Country Boats excells at service. From the owners to the sales, service, tech crews.When you want to have a genuine great customer experience they rank #1. They make you feel like a part of their family, no matter what size boat you buy. We bought our boat over 9 years ago and the service and attention has not diminished. Having dealt with many sales people in my lifetime they should be teaching sales and service to other businesses. We still love our boat! Thanks Crates Orillia, you all are the Best!

Mark S

He spent over an hour going over different models of boats with us with no guarantee at that time...of us making a purchase. Regal (boat manufacturer) products appear to be well built, well appointed, higher end pieces, and the prices reflect that. Chris even steered us away from a boat he knew "could be problematic". Came away with a new 2022 Regal LS2, thanks to Chris, our salesperson for helping make a great deal for us, and Meaghan in the business office for her work as well. We really appreciate the excellent help and broad knowledge, and patience of their staff. ***I would HIGHLY recommend Crate’s (Family) Lake Country Boats for all your boating needs.*** These guys are FANTASTIC to work with.

Bradford S

Crate's Lake Country Boats came highly recommended to us by our clients, and we could not be more pleased and impressed with their boats and more importantly, their customer service. We have been clients of Dan Crate and team for over a decade now and are currently enjoying our 3rd boat from this incredible dealer. They know how to treat their clients with the utmost care. Our loyalty runs deep and we won't recommend anyone else!

Dana W.