Good people.

Dave T.

I have purchased a boat 5 years ago from Crate's so I have met Brian. He is an amazing guy! Very friendly, co-operative and very well experienced. Last week, I sold my boat but absolutely I will keep our friendship with Brian. If you buy a boat from Crate's you would have good friends, there. This is their philosophy. They always do their best to make the customers happy. Thanks to all.

Senol S

I've been in to Crate's Orillia a couple times to get parts. Andrew is very helpful and can get parts delivered for pick up really quickly. I highly recommend them.

Joel B.

We just traded our boat in and bought a beautiful Regal. Our sales person Chris Meyer -- if you ever go to look at boats at Crates make sure you ask to speak with Chris, he was absolutely amazing. This is our 6th boat from different Marinas but we have never had the service from anybody like we received from Chris. Helpful, caring and extremely knowledgeable. Thanks so much Crates but especially Chris. You made our experience amazing. Will definitely be sending our boat friends to see him. Cindy & Mike

Cindy M.

They go out of their way to get what you need, especially boat parts for my yacht.

Claude M.

Incredible service from everyone...especially Peter our broker. We've been in the boat buying game for many years and he now tops the list by far. Class act all the way.

Pat & Celine S

Professional team with excellent communication. This builds trust. Recommended.

Robert B.

I'm writing to update our original review and it is nothing but 5 stars for Crates Lake Country Boats!! We now have the full 2025 boating season behind us and can attest that the whole team at Crates is top notch. Our boat was stored for winter 2024/25 and getting it out of their storage was seamless in the Spring. They took care of us right away with a couple of maintenance issues and the boat ran perfectly all summer. Turning it back in to be winterized and stored was again incredibly easy and they worked with us on a convenient date. Brian Brinks (BEST sales and support ever!) is always so welcoming and friendly when we pop in too! Thank you to Brian, Mark, Brad and the entire staff at Crates. You take the stress out of boating!

Laurie S.

Very knowledgeable and always do a great job when dealing with my vessel.

Scott D

Brad is the man to take care of you. Andrew is the specialist. The whole team is remarkable. The timeframe to do the engine rebuild is acceptable.

Eric P

Absolutely phenomenal to deal with!!!!

Randy (RAAPT)

Very trustworthy dealer. Have known Jason Crate for 30 years. Always fair and honest.

Pablo C.

Coming all the way from Quebec City and the service was worth the run! The best team ever.

Rachel G.

This is our 4th boat, but this is our first yacht and our first purchase from Crate's in Orillia. We were a bit nervous moving into such a big boat, but Brian Brinks spent a LOT of time with us going through the unfamiliar systems on the boat followed by (much needed) docking and handling lessons. He was always available to answer our questions. We have been LOVING our new Cruisers Yacht!

Kim & John W.

Excellent service! Very experienced and knowledgeable. Took the time to explain everything I needed to know. Highly recommended. Wouldn't buy a boat anywhere else.

Bobby J.

He spent over an hour going over different models of boats with us with no guarantee at that time...of us making a purchase. Regal (boat manufacturer) products appear to be well built, well appointed, higher end pieces, and the prices reflect that. Chris even steered us away from a boat he knew "could be problematic". Came away with a new 2022 Regal LS2, thanks to Chris, our salesperson for helping make a great deal for us, and Meaghan in the business office for her work as well. We really appreciate the excellent help and broad knowledge, and patience of their staff. ***I would HIGHLY recommend Crate’s (Family) Lake Country Boats for all your boating needs.*** These guys are FANTASTIC to work with.

Bradford S

Absolutely wonderful for all your needs!

Kath K.

Awesome staff, very friendly and knowledgeable. They have been servicing our boat for over ten years.

Joseph F.

We just purchased a boat from Crate's and we could not be happier with the service we received. Brian, our salesman, explained the process and kept us informed throughout. The service team was very informative and knowledgeable as well. I would highly recommend this team to anyone in the market.

Jennifer S.

Kept me afloat with boat wisdom.

Robert C.