Thanks a lot for Richs serivces. We bought two boats from here,services were awesome.My brother Tony chen and I highly recommended that. We really enjoy the marquis right now on the water.

Linze

Thank you again Crate's Lake Country Boats and staff for a awesome pleasure to deal with.

Albert R.

The entire team at Crates Country Boats excells at service. From the owners to the sales, service, tech crews.When you want to have a genuine great customer experience they rank #1. They make you feel like a part of their family, no matter what size boat you buy. We bought our boat over 9 years ago and the service and attention has not diminished. Having dealt with many sales people in my lifetime they should be teaching sales and service to other businesses. We still love our boat! Thanks Crates Orillia, you all are the Best!

Mark S

We could not be happier with our new boat! The team at Crate's went above and beyond, not just while we were buying the boat but through the entire summer!
Thanks again!

Steph & Colt C.

Crate's Lake Country Boats came highly recommended to us by our clients, and we could not be more pleased and impressed with their boats and more importantly, their customer service. We have been clients of Dan Crate and team for over a decade now and are currently enjoying our 3rd boat from this incredible dealer. They know how to treat their clients with the utmost care. Our loyalty runs deep and we won't recommend anyone else!

Dana W.

Had an excellent experience with Rich Grooms buying a new boat. He went above and beyond and still to this day is there to help if you need anything. Mark and Brad lead a great service team and can't say enough great things about this amazing family run business.

C.M.

Excellent service! Very experienced and knowledgeable. Took the time to explain everything I needed to know. Highly recommended. Wouldn't buy a boat anywhere else.

Bobby J.

Family owned for decades. Honest dealer. High end boats. Professional. Have a few locations

Mike O.

I don't often write reviews, but in this case I think it's well deserved. After purchasing my boat, I discovered an issue that raised some concerns. Rather than ignoring the situation or making excuses, the team at Crate's listened, took my concerns seriously, communicated openly throughout the process, and resolved the issue quickly and professionally. They went above and beyond to ensure the repairs were completed properly and kept me informed every step of the way. It's easy to judge a business when everything goes smoothly, but a company's true character is shown by how they respond when things don't go as planned. In my experience, Crate's went the extra mile to make sure I was completely satisfied and confident in both my purchase and the service they provide. A sincere thank you to Jason Crate, Brian Brinks, and the entire service and parts teams for your professionalism, transparency, and commitment to making things right. That level of customer care is truly appreciated, and it's why I wouldn't hesitate to recommend Crate's to anyone looking to purchase or service a boat.

Andrew K.

Professional team with excellent communication. This builds trust. Recommended.

Robert B.

We just purchased a boat from Crate's and we could not be happier with the service we received. Brian, our salesman, explained the process and kept us informed throughout. The service team was very informative and knowledgeable as well. I would highly recommend this team to anyone in the market.

Jennifer S.

Absolutely wonderful for all your needs!

Kath K.

We just traded our boat in and bought a beautiful Regal. Our sales person Chris Meyer -- if you ever go to look at boats at Crates make sure you ask to speak with Chris, he was absolutely amazing. This is our 6th boat from different Marinas but we have never had the service from anybody like we received from Chris. Helpful, caring and extremely knowledgeable. Thanks so much Crates but especially Chris. You made our experience amazing. Will definitely be sending our boat friends to see him. Cindy & Mike

Cindy M.

Absolutely phenomenal to deal with!!!!

Randy (RAAPT)

I cannot express how pleased we are with the service at Crates. Their attention to detail, accountability for their work and up front honest feedback is so appreciated and why we drive over an hour to bring it here.

Kim G.

Very knowledgeable and always do a great job when dealing with my vessel.

Scott D

It’s always been a pleasure dealing with Crates. Honest sales people and they work hard to take care of you for service after as well.

Robert W

I've been in to Crate's Orillia a couple times to get parts. Andrew is very helpful and can get parts delivered for pick up really quickly. I highly recommend them.

Joel B.

Best service and staff on Simcoe ! I have purchased three new boats from them. Would not deal anywhere else.

Brad W

Awesome customer service! Vast selection and extremely informative sales-staff for my potential marine purchase. I had the pleasure of speaking with Bill who was patient and explained to me the in's and out's of logistics for the class of boats I was inquiring about. I will definitely be doing business with Bill at Crates and would absolutely refer any of my friends and family as well.

Roman V.