Very knowledgeable and always do a great job when dealing with my vessel.

Scott D

Very trustworthy dealer. Have known Jason Crate for 30 years. Always fair and honest.

Pablo C.

Awesome customer service! Vast selection and extremely informative sales-staff for my potential marine purchase. I had the pleasure of speaking with Bill who was patient and explained to me the in's and out's of logistics for the class of boats I was inquiring about. I will definitely be doing business with Bill at Crates and would absolutely refer any of my friends and family as well.

Roman V.

Awesome Staff a Fixture in the Lake Simcoe Boating area for years..Down to earth Professional Courteous .Highly Recommended

Alan W.

Best service and staff on Simcoe ! I have purchased three new boats from them. Would not deal anywhere else.

Brad W

Amazing !!!! This process of looking for the right boat has been very time consuming and stressful... Until Crates and Rich Groom showed me the boat I have been searching for ! Good show! Thank you

Mike & Sheena

It’s always been a pleasure dealing with Crates. Honest sales people and they work hard to take care of you for service after as well.

Robert W

Kept me afloat with boat wisdom.

Robert C.

We just purchased a boat from Crate's and we could not be happier with the service we received. Brian, our salesman, explained the process and kept us informed throughout. The service team was very informative and knowledgeable as well. I would highly recommend this team to anyone in the market.

Jennifer S.

Family owned for decades. Honest dealer. High end boats. Professional. Have a few locations

Mike O.

Good people.

Dave T.

Brad is the man to take care of you. Andrew is the specialist. The whole team is remarkable. The timeframe to do the engine rebuild is acceptable.

Eric P

I've been in to Crate's Orillia a couple times to get parts. Andrew is very helpful and can get parts delivered for pick up really quickly. I highly recommend them.

Joel B.

I don't often write reviews, but in this case I think it's well deserved. After purchasing my boat, I discovered an issue that raised some concerns. Rather than ignoring the situation or making excuses, the team at Crate's listened, took my concerns seriously, communicated openly throughout the process, and resolved the issue quickly and professionally. They went above and beyond to ensure the repairs were completed properly and kept me informed every step of the way. It's easy to judge a business when everything goes smoothly, but a company's true character is shown by how they respond when things don't go as planned. In my experience, Crate's went the extra mile to make sure I was completely satisfied and confident in both my purchase and the service they provide. A sincere thank you to Jason Crate, Brian Brinks, and the entire service and parts teams for your professionalism, transparency, and commitment to making things right. That level of customer care is truly appreciated, and it's why I wouldn't hesitate to recommend Crate's to anyone looking to purchase or service a boat.

Andrew K.

Awesome staff, very friendly and knowledgeable. They have been servicing our boat for over ten years.

Joseph F.

This is our 4th boat, but this is our first yacht and our first purchase from Crate's in Orillia. We were a bit nervous moving into such a big boat, but Brian Brinks spent a LOT of time with us going through the unfamiliar systems on the boat followed by (much needed) docking and handling lessons. He was always available to answer our questions. We have been LOVING our new Cruisers Yacht!

Kim & John W.

Excellent service! Very experienced and knowledgeable. Took the time to explain everything I needed to know. Highly recommended. Wouldn't buy a boat anywhere else.

Bobby J.

We could not be happier with our new boat! The team at Crate's went above and beyond, not just while we were buying the boat but through the entire summer!
Thanks again!

Steph & Colt C.

I'm writing to update our original review and it is nothing but 5 stars for Crates Lake Country Boats!! We now have the full 2025 boating season behind us and can attest that the whole team at Crates is top notch. Our boat was stored for winter 2024/25 and getting it out of their storage was seamless in the Spring. They took care of us right away with a couple of maintenance issues and the boat ran perfectly all summer. Turning it back in to be winterized and stored was again incredibly easy and they worked with us on a convenient date. Brian Brinks (BEST sales and support ever!) is always so welcoming and friendly when we pop in too! Thank you to Brian, Mark, Brad and the entire staff at Crates. You take the stress out of boating!

Laurie S.

Absolutely phenomenal to deal with!!!!

Randy (RAAPT)