Crate's is Open for Business

March 19, 2020

To help stop the spread of the virus and to protect our staff, clients and suppliers we are closing our offices to the public effective immediately. For the moment, you will no longer be able to walk in the front door.

We appreciate some in-person meetings may still be necessary and such meetings will be scheduled by appointment only.

During this time all of our staff will be available by phone or email, and of course we’re always open at www.cratesboats.com

These measures will continue through March 31st during which time Sales Team members will be working from home, ready to assist with all your boat buying needs.

Our Service Team continues working at full throttle getting boats ready for spring delivery. To order parts or book service, Crate’s personnel are available by phone or email. Please note, in-person parts pickups are temporarily suspended. We’ll gladly hold your parts for pickup later, or we will ship them to you.

Like you, we’re anxiously awaiting spring launch and looking forward to the 2020 boating season.

As caring and compassionate Canadians we will do everything possible to ease the burden on staff, family, clients and our community.

We thank you for your understanding and cooperation and ask you to join us in counting down the days until we can all get back out on the water! This too shall pass. When it does, we will be ready!


Sincerely,
The Crate Family

SALES
 
Chris Meyer Sales Consultant Cell: 705-716-2012 Email Chris
Rich Groom Sales Consultant Cell: 705-896-0191 Email Rich
Bill Bowman Sales Consultant Cell: 705-345-7998 Email Bill
Brian Brinks Sales Consultant Cell: 905-252-9102 Email Brian
Peter Wilson Sales Consultant Cell: 705-241-7923 Email Peter
Richard Crowder Sales Consultant Cell: 705-330-9400 Email Richard
Meaghan McDonald Business Manager Cell: 705-220-7749 Email Meaghan
 
PARTS & SERVICE
 
Mark Meeks Service Manager 705-327-9741 Ext. 31 Email Mark
Brad Griffin Asst Service Manager 705-327-9741 Ext. 33 Email Brad
Andrew McCutcheon Parts & Warranty Manager 705-327-9741 Ext. 30 Email Andrew
 
ADMINISTRATION
 
Laurie McCauley Controller 705-327-9741 Ext. 21 Email Laurie
Dan Crate Sales Manager 705-327-9741 Ext. 24 Email Dan
Jason Crate General Manager 705-327-9741 Ext. 23 Email Jason


To protect the health and safety of staff members who continue to work onsite we have implemented the following protocols:

  • Staff affected by COVID-19 are guaranteed job-protected leave of absence to take care of themselves and their families
  • Enforcing a 14-day mandatory isolation for staff who have travelled out of Canada
  • Clients, contractors and suppliers will undergo advance screening prior to being admitted to our facilities
  • Incoming parts deliveries will be sanitized
  • Advanced facility cleaning and sterilization is taking place throughout the work day, focusing on high-touch areas
  • Work procedures have been modified to limit contact between workers
  • Hand sanitizer dispensers have been installed throughout the facility
  • Staff have been trained in COVID-10 awareness and know how to mitigate the risk of transmission

At this point we anticipate these measures will remain in place until March 31, 2020 and we will continue to update you as the situation evolves.

Crate's - Covid-19      Learn More

We are *temporarily* changing the way we do business

To help stop the spread of the virus and to protect our staff, clients and suppliers we have temporarily closed our offices to the public. This means you will no longer be able to walk in the front door for a short period of time.. Click for more details....