This is our 4th boat, but this is our first yacht and our first purchase from Crate's in Orillia. We were a bit nervous moving into such a big boat, but Brian Brinks spent a LOT of time with us going through the unfamiliar systems on the boat followed by (much needed) docking and handling lessons. He was always available to answer our questions. We have been LOVING our new Cruisers Yacht!

Kim & John W.

Family owned for decades. Honest dealer. High end boats. Professional. Have a few locations

Mike O.

Amazing !!!! This process of looking for the right boat has been very time consuming and stressful... Until Crates and Rich Groom showed me the boat I have been searching for ! Good show! Thank you

Mike & Sheena

I'm writing to update our original review and it is nothing but 5 stars for Crates Lake Country Boats!! We now have the full 2025 boating season behind us and can attest that the whole team at Crates is top notch. Our boat was stored for winter 2024/25 and getting it out of their storage was seamless in the Spring. They took care of us right away with a couple of maintenance issues and the boat ran perfectly all summer. Turning it back in to be winterized and stored was again incredibly easy and they worked with us on a convenient date. Brian Brinks (BEST sales and support ever!) is always so welcoming and friendly when we pop in too! Thank you to Brian, Mark, Brad and the entire staff at Crates. You take the stress out of boating!

Laurie S.

Coming all the way from Quebec City and the service was worth the run! The best team ever.

Rachel G.

The entire team at Crates Country Boats excells at service. From the owners to the sales, service, tech crews.When you want to have a genuine great customer experience they rank #1. They make you feel like a part of their family, no matter what size boat you buy. We bought our boat over 9 years ago and the service and attention has not diminished. Having dealt with many sales people in my lifetime they should be teaching sales and service to other businesses. We still love our boat! Thanks Crates Orillia, you all are the Best!

Mark S

Thanks Brad, for the amazing service and professionalism!

Nunzio P.

Very trustworthy dealer. Have known Jason Crate for 30 years. Always fair and honest.

Pablo C.

Very knowledgeable and always do a great job when dealing with my vessel.

Scott D

Best service and staff on Simcoe ! I have purchased three new boats from them. Would not deal anywhere else.

Brad W

Awesome staff, very friendly and knowledgeable. They have been servicing our boat for over ten years.

Joseph F.

It’s always been a pleasure dealing with Crates. Honest sales people and they work hard to take care of you for service after as well.

Robert W

Brad is the man to take care of you. Andrew is the specialist. The whole team is remarkable. The timeframe to do the engine rebuild is acceptable.

Eric P

Incredible service from everyone...especially Peter our broker. We've been in the boat buying game for many years and he now tops the list by far. Class act all the way.

Pat & Celine S

We could not be happier with our new boat! The team at Crate's went above and beyond, not just while we were buying the boat but through the entire summer!
Thanks again!

Steph & Colt C.

We've been working with Crates for years, from our first boat to our current one, and they've been a pleasure to deal with. Al has transported our boats between Oakville and Muskoka for years, and it's always great seeing him. He works with our boat like it's his own. Also big thank you to Brad, Mark, Kevin, and the rest of the team for your work. Most recently, Mark helped arrange a last-minute service call just before the long weekend when we had some mechanical issues in Muskoka, and it was a huge help. Thank you, Al and Jeff, for your fast work! They've definitely helped make boat ownership easier, handling our maintenance and winterizing so we can spend more time on the water. We couldn't recommend them more.

Cole R.

Good people.

Dave T.

Professional team with excellent communication. This builds trust. Recommended.

Robert B.

Awesome customer service! Vast selection and extremely informative sales-staff for my potential marine purchase. I had the pleasure of speaking with Bill who was patient and explained to me the in's and out's of logistics for the class of boats I was inquiring about. I will definitely be doing business with Bill at Crates and would absolutely refer any of my friends and family as well.

Roman V.

Crate's Lake Country Boats came highly recommended to us by our clients, and we could not be more pleased and impressed with their boats and more importantly, their customer service. We have been clients of Dan Crate and team for over a decade now and are currently enjoying our 3rd boat from this incredible dealer. They know how to treat their clients with the utmost care. Our loyalty runs deep and we won't recommend anyone else!

Dana W.